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397 Anlaby Road, Hull
East Riding of Yorkshire
Telephone 01482 560060
Fax 01482 568746

eMail sales@relamping.co.uk

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Our basic terms of business relating to transactions carried out via this website are summarised below. Our full Terms & Conditions follow beneath.
Payment Methods
Please choose PayPal method for payments by Credit Cards too.
Cheques - payable to Relamping.co.uk
Please send to Relamping.co.uk, 397 Anlaby Road, Hull, East Yorkshire, HU3 6AB.
Goods will be despatched upon clearance of your cheque.
BACS/Direct Payment to our Account as follows:
Sort Code:        12 20 29
Account Code:  00489642
Account Name: Relamping.co.uk
Postal Orders - as per cheques
Account Facilities - We offer normal credit terms to Educational Institutions and to companies listed in the FTSE 500. Please fax your official order to us on 01482 568746 on your pre-printed letterhead specifying your order number and full contact details.
All Lamps are despatched as soon as payment has cleared into our account. Payment by Credit/Debit Card or PayPal is therefore the preferred method of payment for fastest turnaround.
Lamps are usually delivered by Royal Mail 'Special Delivery Next Day' which guarantees Next Day delivery by 1pm to 99% of the UK (including Northern Ireland, Guernsey, and Jersey), and delivery within 3 working days before 5.30pm to the remaining 1%. Goods are insured for £500 against loss/damage (excludes consequential loss). A signature is required on delivery. Your delivery is trackable on the Royal Mail web-site. For full details see www.royalmail.co.uk.
(Please note, we do not supply to Southern Ireland).
All bulbs listed are in stock at the time they appear on the site. We take great care to manage our stock and remove items as stock becomes unavailable. If an order is placed for an item that has become unavailable, we will contact you immediately and ask whether you wish to cancel your order or wait for stock to become available. If you choose to cancel your order and payment has already been made, we will immediately refund it to you.
Lamp warranties vary from 30 to 90 days depending on the manufacturer. We are unable to extend this period as lamps are considered as 'consumables' within this market.
Orders Orders placed on this web-site are binding. Cancellation of an order may be possible by special request but please bear in mind that a re-stocking charge of up to 50% of order value may apply.
All prices listed on this web-site EXCLUDE VAT.
VAT will be added at a rate of 20% to the value of your order (including the carriage charge).

Full Trading terms of Relamping.co.uk.


1.1 ‘Products means the goods or services to be provided by us to you in accordance with these terms.
1.2 ‘Third Party Software’ means all software owned by or licensed to you from a third party owner (whether or not supplied by us) and which comprises part of the Products.

1.1 In these conditions: “Company” means Commercial Systems Consultants Limited trading as Relamping.co.uk. “Buyer” means the person who accepts a quotation from the Seller for the sale of the goods or whose order for the Goods is accepted by the seller.
2.1 All orders placed with us by you for Products shall constitute an offer to us, under these terms, subject to availability of the Products and to acceptance of the order by our authorised representative.
2.2 All orders are accepted and Products supplied subject to these express terms only. No amendment to these terms will be valid unless confirmed in writing by our authorised representative on or after the date the contract is created.
2.3 It is agreed that these terms (or any amendments to them) prevail over your terms of purchase, unless otherwise agreed in writing by us.
2.4 You cannot rely on statements made before you make the contract with us unless they are made by our authorised representative and either:
      (a) contained in any estimate (or covering letter) and not withdrawn before the contact is made:
      (b) which expressly state that you may rely upon them when entering into the contract.
2.5 Nothing in these terms affects or limits our liability for fraudulent misrepresentation.



3.1 All orders are subject to availability of the goods and to written acceptance by the Company's authorised representative. Any prior confirmation by the Company by telephone, facsimile or other media shall be deemed to be provisional only.
3.2 Any quotation submitted by the Seller is an invitation to treat, not an offer. The placing of an order by the Buyer in writing shall constitute an offer and a contract shall be effected if and when such offer is accepted by the Company and not at any earlier time. The Company will only accept offers subject to these conditions of business.

4.1 Any time or date quoted for dispatch is to be treated as an estimate only. Dispatch may be postponed because of conditions beyond our reasonable control, and in no event shall we be liable for any damages or penalty for delay in dispatch or delivery.
4.2 Risk shall pass to you at the time the Products are dispatched by us. We will accept no liability for any loss or damage caused by the carrier.
4.3 You must inspect the Products on delivery. If any Products are damaged (or not delivered) you must notify us within five working days of delivery (or the expected delivery time). If proof of delivery is required, this must be requested within 14 days of the date of the invoice.
4.4 We may deliver the Products in installments. Each installment is treated as a separate delivery.

Unless otherwise agreed in writing, any request by you for cancellation of any order or for the rescheduling of any deliveries will only be considered by us if made at least 24 hours before dispatch of the Products, and shall be subject to acceptance at our sole discretion, and subject to our reasonable administration charges. You hereby agree to indemnify us against all losses, costs (including the cost of labour and materials used and overheads incurred), damages, charges and expenses arising out of the order and its cancellation or rescheduling.

6.1 Our Web-site Relamping.co.uk, catalogues, price lists and other advertising literature or material as used by us are intended only as an indication as to the price and range of Products offered and no prices, descriptions or other particulars contained in them shall be binding on us.
6.2 All prices are given by us at the time of the order on an ex-works basis and you are liable to pay for all transport, packing and insurance costs.
6.3 All quoted or listed prices are based on the cost to us of supplying the Products to you. If before delivery of the Products there is an increase in any way of such costs in respects of Products which have not yet been delivered the price payable may be changed (at our discretion) without notice.
6.4 All prices are exclusive of Value Added Tax and any similar taxes. All such taxes are payable by you and will be levied in accordance with UK legislation in force at the tax point date.

7.1 Invoices will be raised and dated by us on the date of Dispatch of the Products. Unless otherwise specifically requested and agreed, Invoices will be payable by you 30 days from the date of invoice. If you do not pay us in full by the due date you must pay us interest at the rate equivalent to that set for the purposes of the Late Payment of Commercial Debts (Interest) Act 1998, calculated (on a daily basis) from the date of invoice until payment; such interest to be compounded on the first day of each calendar month and payable both before and after any judgment (unless the court orders otherwise).
7.2 You must notify us in writing within seven days of the date of our invoice of any errors (for example incorrect prices) in that invoice. If you do not, we may treat you as accepting the accuracy of that invoice.
7.3 If you have a credit account with us, we may withdraw it or reduce the credit limit or bring forward the due date for payment without notice.
7.4 You do not have the right to set off any money you may claim from us against any sums that you may owe us.
7.5 If you owe money to us, we will claim a lien on any of your property in our possession.
7.6 Until you pay all debts owed to us;
      7.6.1 all Products supplied to you will remain our property;
      7.6.2 all Products must be stored so that they are clearly identifiable as our property;
      7.6.3 you must insure all such Products (against the risks for which a prudent owner would insure them) and hold the policy on trust for us; and produce a copy of your insurance policy upon request;
      7.6.4 you may use such Products and sell them in the ordinary course of your business, but not if:

a) we revoke that right (by informing you in writing), or
b) you become insolvent as defined in clause 13.3 of these terms and conditions.

7.7 You must inform us (in writing) immediately if you become insolvent.
7.8 If your right to use and sell the Products ends you must allow us to remove them.
7.9 We have your permission to enter any premises where the Products may be stored;
      7.9.1 at anytime, to inspect them; and
      7.9.2 to remove them, using reasonable force it necessary, after your right to use and set them has ended.
7.10 Despite our retention of title to the Products, we have the right to take legal proceedings to recover the price of Products supplied should you not pay us in full by the due date.
7.11 You are not our agent. You have no authority to make any contract on our behalf or in our name,
7.12 You are not entitled to pledge (or in any way charge by way of security for any indebtedness) any of the Products which remain our property, but if you do so, all monies owing by you to us shall (without prejudice to any other of our rights or remedies) immediately become due and payable.
7.13 We reserve the right to stop supplying the Products to you at any time.

8.1 We will not be liable in respect of any loss or damage caused by or resulting from any variation for whatsoever reason in the manufacturer’s specifications or technical data of the Products. Will not be responsible for any loss or damage resulting from curtailment or cessation of supply of the Products following such variation. We will use our reasonable endeavours to advise you of any such impending variation as soon as we receive any notice of it from the manufacturer.
8.2 Unless otherwise agreed, the Products are supplied in accordance with the manufacturer’s standard specifications as these may be improved substituted or modified.
8.3 We reserve the right to increase our quoted or listed prices, or to charge accordingly in respect of any orders accepted for Products of non-standard specifications and in no circumstances will we consider cancellation of such orders or the return of such orders.

9.1 You hereby acknowledge that any proprietary rights in any Third Party Software supplied hereunder including, but not limited to, any title or ownership rights, patent rights, copyrights and trade secret rights, shall at all times and for all purposes vest and remain vested in the Third Party Software owner.

9.2 You hereby acknowledge that it is your sole responsibility to comply with any terms and conditions of any licence attaching to Third Party Software supplied and delivered by us (including if so required the execution and return of a Third Party Software licence). Your failure to comply with such terms could result in you being refused a software licence or having it revoked by the proprietary owner. You further agree to indemnify us in respect of any costs, charges or expenses incurred by us as a result of any breach by you of such terms and conditions.

10.1 We reserve the right to levy en administration charge in respect of the rotation of Products and returns.
10.2 Returns are subject to the following:
      (a) prior authority having been obtained from us which will be given at our sole discretion;
      (b) the request for a return must be made within 14 days of the date of the invoice and the Products in issue must be returned within 14 days of the authority to return;   
      (c) our stock rotation policy;
      (d) the Products must be properly packed;
      (e) the Products must be in a saleable condition;
      (f) the Products must be listed;
      (g) the Products are still covered by warranty (see section 11).
10.3 We reserve the right to reject any Products which do not comply with the terms set out in clause 10.2 above.
10.4 If we agree to accept any Products returned which are not in a saleable condition, we may charge the cost to you of bringing them into a saleable condition.

11.1 We warrant that we have good title to or licence to supply all Products to you.
11.2 If the hardware Products should prove defective in materials or workmanship under normal operation or service, they will be repaired or replaced only in accordance with any warranty cover or terms as provided by the manufacturer of the Products PROVIDED THAT no unauthorised modifications to the Products or to the system of which the Product forms part have taken place. We are not responsible for the cost of labour or other expenses incurred in repairing defective or nonconforming parts.
11.3 We reserve the right to test Products returned as faulty and to return to you (at your expense) any products found not to be faulty. In this case we may in addition charge you our costs of testing the Products.
11.4 All software Products supplied are supplied “as is”. Our sole obligation with the supply of software Products is to use all reasonable endeavors to supply a corrected version from the manufacturer concerned if the software Product fails to conform to its product description. You must notify us of any such non-conformity within 90 days of the date of delivery of the software Product.
11.5 We cannot accept any liability in relation to any losses, cost or expenses which arise through any difficulty caused over date changes.
11.6 If the Products are rejected by you under clauses 11.2 or 11.4 we will only accept the return of such Products as provided in clause 10. We will not consider any claim for compensation, indemnity or refund under liability unless it has been established or agreed with the manufacturer and, where applicable, the insurance company.

12.1 We will indemnify you for direct damage to property caused solely by defects in any of the Products or which are caused solely by the negligence of our assigned employees acting within the course of their employment and the scope of their authority. Our total liability of under this subclause shall be limited to £100,000 for any one event or series of connected events.
12.2 Except as stated in clauses 12.1 above, we disclaim and exclude all liability to you in connection with these terms including your use of the Products. In no event shall we be liable to you for special, indirect or consequential damage including, but not limited to, loss of profits arising from loss of data or in connection with the use of the Products.
12.3 You shall Indemnify and defend us and our employees in respect of any claims by third parties which arise from our performance or non-performance pursuant to the instructions given by you or your authorised representative.

The contract may be terminated immediately by notice in writing;
13.1 if either party fails to perform any of its obligations under it and such failure continues for a period of 14 days after written notice of It, by the other party; or
13.2 by us, if you fail to pay any sums due hereunder by the due date notwithstanding the provisions for late payment as it, clause 7.1 or if you become insolvent.
13.3 We may treat you as insolvent if;
      13.3,1 you are unable to pay your debts as they fall due; or
      13.3.2 you (or any item of your property) become the subject of:
            a. any formal insolvency procedure (examples of which Include receivership, liquidation administration, voluntary arrangements (including a moratorium) or bankruptcy);
            b. any application or proposal for any formal insolvency procedure; or
            c. any application, procedure or proposal overseas with similar effect or purpose.
13.4 Any termination of the contract under clause 13 shall be without prejudice to any other rights or remedies a party may be entitled to and shall not affect any accrued rights or liabilities of either party.

Regardless of any disclosure made by you to us of an ultimate destination for any Products, you will not export or re-export any Products without first obtaining all such written consents or authorisations as may be required by any applicable government regulations.

15.1 The headings in these terms are for ease of reference only and shall not affect their interpretation or construction.
15.2 No forbearance, delay, indulgence by either party in enforcing its respective rights shall prejudice or restrict the rights of that party and no waiver of any such rights or of any breach of any contractual terms shall be deemed to be a waiver of any other or any later breach.
15.3 You agree not to assign any of your contractual rights without our prior written consent.
15.4 If any of these terms are unenforceable as drafted it will not affect the enforceability of any other of these terms and if it would be enforceable if amended, it will be treated as so amended.
15.5 Neither party shall be liable to the other for any delay in failure to perform its obligations hereunder (other than a payment of money) where such delay or failure results from force majeure including any act of God, fire, explosion, accident, Industrial dispute or any cause beyond its reasonable control.
15.6 Any document or notice by either of us which is to be served under these terms may be served by leaving it at or by delivering it to (by first class post or by fax) the other’s registered office or principal place of business. In the case of post the document or notice will be deemed to have been given two working days after the date of posting. All such notices must be signed.
15.7 These terms shall be construed in accordance with English Law and the English and Welsh courts shall have non-exclusive jurisdiction.
15.8 You are to indemnity us in full end hold us harmless from all expenses and liabilities we may incur (directly or indirectly and including finance costs and legal costs on a full Indemnity basis) following any breach by you of any of your obligations under these terms.
15.9 No contract will create any right enforceable (by virtue of the Contracts (Rights of Third Parties) Act 1999) by any person not identified as the buyer or seller.




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